Get Genuine Parts

If it’s not a Genuine TrojanUV Part, it shouldn’t be part of your TrojanUV system.

Get Genuine Parts ProgramEach component of a TrojanUV system has been developed through extensive research, development and validation to ensure safe and efficient operation.

The use of Genuine Parts ensures proper operation and maintenance of your TrojanUV system. Enrollment is free and automatic (it starts when your system is commissioned).

Benefits That Come With Genuine TrojanUV Parts

  1. Free lamp, ballast, and board recycling
    For municipal treatment plants in North America, we offer a recycling program where we arrange (and cover the cost) for your used lamps, ballasts and boards to be picked up and shipped to an approved recycling facility.

  2. Lifetime Disinfection Performance Guarantee
    This encompasses both reactor performance and individual part performance. As long as Genuine TrojanUV replacement parts are used, the guarantee remains with the life of the product.

  3. Fully validated equipment and components

  4. Access to our 24/7 Technical Assistance Center
    24 hour access to Technical Assistance Center (TAC) for ANY and ALL equipment technical support questions and issues. Generic replacement parts providers cannot offer this invaluable resource.

  5. Maintenance of safety certifications, such as UL, CE and CSA

How To Order TrojanUV Replacement Parts

Commonly ordered parts include UV lamps, sleeves, o-rings, ballasts, electronic boards and ActiClean™ Gel. Simply click on the button below and let us know what parts you need, then your certified representative will get back to you with a no-obligation quote within two business days.



How To Contact Us Directly


Canada

Western
1-800-291-0213
westerncan@trojanuv.com
Quebec
1-800-291-0208
international@trojanuv.com
Eastern 
1-800-291-0213
easterncan@trojanuv.com

Ordering Genuine Replacement Parts in Canada


United States

Western
1-800-291-0218
westernus@trojanuv.com
Northeastern
1-800-291-0851
easternus@trojanuv.com
Southeastern 
1-800-294-2150
southernus@trojanuv.com

Ordering Genuine Replacement Parts in the United States

International

If you're located outside of North America, please call us directly at +1 519-457-3400 or email us at international@trojanuv.com.

Further Reading

Commonly Ordered Genuine TrojanUV Parts

  • TrojanUV3000PTP/TrojanUV3000B Lamp: 302417, 302418
  • TrojanUV3000PTP/TrojanUV3000B Quartz Sleeve: 302108, 302208
  • TrojanUV3000PTP/TrojanUV3000B Ballast: 302403
  • TrojanUV3000Plus Lamp: 302509, 794447-0YW, 794447-0SM, 794447-0RD
  • TrojanUV3000Plus Quartz Sleeve: 316136
  • TrojanUV3000Plus Ballast: 914384, 903988-001
  • TrojanUV4000Plus Lamp: 441165-024, 441165-028, 441144-024, 441144-028
  • TrojanUV4000Plus Quartz Sleeve: 441143-024, 441143-028
  • TrojanUV4000Plus Ballast: 490291, 490280

Customer Support

Product Support

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