Get Genuine Parts

If it’s not a genuine TrojanUV part, it shouldn’t be part of your TrojanUV system.

Get Genuine Parts ProgramEach component of a TrojanUV system has been developed through extensive research, development and validation to ensure safe and efficient operation.

The use of genuine parts ensures proper operation and maintenance of your TrojanUV system. Enrollment is free and automatic (it starts when your system is commissioned).

Benefits That Come With Genuine TrojanUV Parts

Free Recycling Program
For municipal treatment plants in North America using TrojanUV parts, we arrange (and cover the cost) for your used lamps, lamp drivers (ballasts) and electronic boards to be picked up and shipped to an approved recycling facility.

Industry-leading Warranties
We are proud to offer industry-leading warranties on our lamps, lamp drivers (ballasts) and UV sensors. 

Access to our Technical Assistance Center (TAC)
TAC is equipped with sophisticated capabilities to connect with the PLC of our installations in order to monitor, upload programs, and troubleshoot systems remotely. 

Lifetime Disinfection Performance Guarantee
When you use TrojanUV parts, we guarantee that your system will meet the disinfection requirement specified at purchase, provided that the system’s original design parameters haven’t changed (e.g., flow rate, UV Transmittance). Should you experience a disinfection issue, our Service Technicians will work with you to resolve it as fast as possible.

Fully Validated Equipment and Components
Our systems, including all parts and components, have been developed through extensive research and are designed to work together safely and efficiently. They have also gone through testing by a third party to confirm and officially validate their performance.

Safety Certifications
Our systems, together with all their parts and components, have been accredited by safety standards organizations such as UL, CE and CSA. Exchanging your system’s parts with non-TrojanUV parts voids safety certifications and could possibly create unsafe conditions for operating and servicing your equipment.

How To Order TrojanUV Replacement Parts

Commonly ordered parts include UV lamps, sleeves, o-rings, ballasts, electronic boards and ActiClean™ Gel. Simply click on the button below and let us know what parts you need, then your certified representative will get back to you with a no-obligation quote within two business days.



How To Contact Us Directly


Canada

Western
1-800-291-0213
westerncan@trojanuv.com
Eastern 
1-800-291-0213
easterncan@trojanuv.com

Ordering Genuine Replacement Parts in Canada


United States

Western
1-800-291-0218
westernus@trojanuv.com
Northeastern
1-800-291-0851
easternus@trojanuv.com
Southeastern 
1-800-294-2150
southernus@trojanuv.com

Ordering Genuine Replacement Parts in the United States

International

If you're located outside of North America, please call +1 519-457-2318 or email international@trojanuv.com.

Further Reading

Commonly Ordered Genuine TrojanUV Parts

  • TrojanUV3000PTP/TrojanUV3000B Lamp: 302417, 302418
  • TrojanUV3000PTP/TrojanUV3000B Quartz Sleeve: 302108, 302208
  • TrojanUV3000PTP/TrojanUV3000B Ballast: 302403
  • TrojanUV3000Plus Lamp: 302509, 794447-0YW, 794447-0SM, 794447-0RD
  • TrojanUV3000Plus Quartz Sleeve: 316136
  • TrojanUV3000Plus Ballast: 914384, 903988-001
  • TrojanUV4000Plus Lamp: 441165-024, 441165-028, 441144-024, 441144-028
  • TrojanUV4000Plus Quartz Sleeve: 441143-024, 441143-028
  • TrojanUV4000Plus Ballast: 490291, 490280

Customer Support

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