Get Genuine Parts
If it’s not a genuine TrojanUV part, it shouldn’t be part of your TrojanUV system.
Each component of a TrojanUV system has been developed through extensive research, development and validation to ensure safe and efficient operation.
The use of genuine parts ensures proper operation and maintenance of your TrojanUV system. Enrollment is free and automatic (it starts when your system is commissioned).
Benefits That Come With Genuine TrojanUV Parts
Free Recycling ProgramFor municipal treatment plants in North America using TrojanUV parts, we arrange (and cover the cost) for your used lamps, lamp drivers (ballasts) and electronic boards to be picked up and shipped to an approved recycling facility.
Industry-leading Warranties
We are proud to offer industry-leading warranties on our lamps, lamp drivers (ballasts) and UV sensors.
Access to our Technical Assistance Center (TAC)
TAC is equipped with sophisticated capabilities to connect with the PLC of our installations in order to monitor, upload programs, and troubleshoot systems remotely.
Lifetime Disinfection Performance Guarantee
When you use TrojanUV parts, we guarantee that your system will meet the disinfection requirement specified at purchase, provided that the system’s original design parameters haven’t changed (e.g., flow rate, UV Transmittance). Should you experience a disinfection issue, our Service Technicians will work with you to resolve it as fast as possible.
Fully Validated Equipment and Components
Our systems, including all parts and components, have been developed through extensive research and are designed to work together safely and efficiently. They have also gone through testing by a third party to confirm and officially validate their performance.
Safety Certifications
Our systems, together with all their parts and components, have been accredited by safety standards organizations such as UL, CE and CSA. Exchanging your system’s parts with non-TrojanUV parts voids safety certifications and could possibly create unsafe conditions for operating and servicing your equipment.
How To Order TrojanUV Replacement Parts
Commonly ordered parts include UV lamps, sleeves, o-rings, ballasts, electronic boards and ActiClean™ Gel. Simply click on the button below and let us know what parts you need, then your certified representative will get back to you with a no-obligation quote within two business days.
How To Contact Us Directly
Canada
| Western 1-800-291-0213 westerncan@trojanuv.com |
Eastern 1-800-291-0213 easterncan@trojanuv.com |
United States
| Western 1-800-291-0218 westernus@trojanuv.com |
Northeastern 1-800-291-0851 easternus@trojanuv.com |
Southeastern 1-800-294-2150 southernus@trojanuv.com |
International
If you're located outside of North America, please call +1 519-457-2318 or email international@trojanuv.com.
Further Reading
- Knockoff UV Lamps vs. Genuine TrojanUV Lamps (Fact Sheet)
Read about the risks associated with knockoff/generic UV lamps. - Low-pressure Low-output Lamps (Fact Sheet)
Your TrojanUV system was designed for End of Lamp Life (EOLL) – meaning the number of UV lamps installed at your plant was carefully selected to ensure the required UV dose gets delivered throughout the lamp’s entire lifespan of 12,000 hours (1 year = 8,760 hours). - High-Output Amalgam Lamps (Fact Sheet)
Performance of your TrojanUV system is independently validated and is guaranteed for life – when you use Genuine TrojanUV high output amalgam lamps.
Commonly Ordered Genuine TrojanUV Parts
- TrojanUV3000PTP/TrojanUV3000B Lamp: 302417, 302418
- TrojanUV3000PTP/TrojanUV3000B Quartz Sleeve: 302108, 302208
- TrojanUV3000PTP/TrojanUV3000B Ballast: 302403
- TrojanUV3000Plus Lamp: 302509, 794447-0YW, 794447-0SM, 794447-0RD
- TrojanUV3000Plus Quartz Sleeve: 316136
- TrojanUV3000Plus Ballast: 914384, 903988-001
- TrojanUV4000Plus Lamp: 441165-024, 441165-028, 441144-024, 441144-028
- TrojanUV4000Plus Quartz Sleeve: 441143-024, 441143-028
- TrojanUV4000Plus Ballast: 490291, 490280
Customer Support
Product Support
We maintain a global network of service professionals ready to offer assistance for your service needs. ...