Genuine Parts

Benefits That Come With Genuine TrojanUV Parts

Lifetime Disinfection Performance Guarantee
When you use TrojanUV parts, we guarantee that your system will meet the disinfection requirement specified at purchase, provided that the system’s original design parameters haven’t changed (e.g., flow rate, UV Transmittance). Should you experience a disinfection issue, our Service Technicians will work with you to resolve it as fast as possible. 

Comprehensive Warranties
We are proud to offer comprehensive warranties on our UV lamps, lamp drivers (ballasts) and UV sensors. Learn more

Fully Validated Equipment and Components
Our systems, including all parts and components, have been developed through extensive research and are designed to work together safely and efficiently. They have also gone through testing by a third party to confirm and officially validate their performance. 

Access to our Technical Assistance Center (TAC)
TAC is equipped with sophisticated capabilities to connect with the PLC of our installations in order to monitor, upload programs, and troubleshoot systems remotely. Learn more

Safety Certifications
Our systems, together with all their parts and components, have been accredited by safety standards organizations such as UL, CE and CSA. Exchanging your system’s parts with non-TrojanUV parts voids safety certifications and could possibly create unsafe conditions for operating and servicing your equipment.

Free Recycling Program
For municipal treatment plants in North America using TrojanUV parts, we arrange and cover the cost for your used lamps, lamp drivers (ballasts) and electronic boards to be picked up and shipped to an approved recycling facility. Learn more

How To Order TrojanUV Replacement Parts

Commonly ordered parts include UV lamps, sleeves, o-rings, ballasts, electronic boards and ActiClean™ Gel. Simply click here and let us know what parts you need, then your certified representative will get back to you with a no-obligation quote within two business days. Alternatively, you can call 1 (866) 388-0488 (North America) or +1 (519) 457-2318 (international).

Further Reading

• Knockoff UV Lamps vs. Genuine TrojanUV Lamps (Fact Sheet)
  Read about the risks associated with knockoff/generic UV lamps.
  
• Low-pressure Low-output Lamps (Fact Sheet)
  Your TrojanUV system was designed for End of Lamp Life (EOLL) – meaning the number of UV lamps installed at your plant was carefully selected to ensure the required UV dose gets delivered throughout the lamp’s entire lifespan of 12,000 hours (1 year = 8,760 hours).
  
• High-Output Amalgam Lamps (Fact Sheet)
  Performance of your TrojanUV system is independently validated and is guaranteed for life – when you use Genuine TrojanUV high output amalgam lamps.